Table of Contents
Dear Proxies,
Version 2.1 is now available for pre-download. Proxies can follow the instructions below to download part of the files in advance. This will allow you to access the game faster once the update maintenance ends.
[Pre-Download Period]
2025/07/14 12:00 (UTC+8) – 2025/07/16 05:50 (UTC+8)
[Pre-Download Details]
● PC
The pre-download file is about 8 GB.
● Mobile (Android and iOS)
The pre-download file is about 5 GB.
● PS5™ or PS5™ Pro
The pre-download file is about 14 GB.
● Xbox
The pre-download file is about 20 GB.
※ The Voice Pack(s) installed on the client will affect the space required for the pre-download.
[How to Pre-Download]
● PC
Open the HoYoPlay Launcher, and the "Pre-Download" icon will appear next to the "Start Game" button. Click the icon to begin the download.
※ PC users can continue playing the game during the pre-download.
● Mobile (Android and iOS)
Open the game and tap the "Pre-Download Resources" icon in the bottom-right corner of the screen to start downloading.
※ Mobile users will not be able to play the game during the pre-download. Please plan your pre-download time accordingly.
● PS5™ or PS5™ Pro
After launching Zenless Zone Zero, if the device has sufficient reserved storage space, it will automatically begin the Zenless Zone Zero pre-download after a certain period of time.
※ PS5™ or PS5™ Pro users can continue playing the game during the pre-download.
● Xbox
After launching Zenless Zone Zero, if the device has sufficient reserved storage space, it will automatically begin the Zenless Zone Zero pre-download after a certain period of time.
Proxies can also pre-download Zenless Zone Zero by going to the Xbox System's home screen > My games & apps > Manage > Updates page.
※ Xbox users can continue playing the game during the pre-download.
In addition, the dev team is scheduled to perform version update maintenance. During this time, you will be unable to log into the game. Please stay tuned for info related to the game update.
[Version Update Time]
2025/07/16 06:00 (UTC+8): We estimate this will take five hours.
For details on aspects such as new gameplay, optimizations, bug fixes, and compensation, please look out for future version update info.
[Version Update Compensation]
Server Update Compensation: Polychrome ×300
Server Update Compensation Eligibility: Proxies who reach Inter-Knot Lv. 4 before 2025/07/16 06:00 (UTC+8)
Server Update Compensation will be issued via the in-game mail after the update has been completed. The deadline to claim the compensation is before the end of Version 2.1.
[How to Update]
Once the update maintenance starts, Proxies can follow the in-game instructions to update their game.
● PC
Exit the game, restart, then select update.
● Android
After entering the game, follow the in-game pop-up instructions to complete the update.
● iOS
Go to the App Store and select update.
● PS5™ or PS5™ Pro
Open the PS5™ home screen > Highlight Zenless Zone Zero > Hold down the Options button on your controller > Check for updates.
● Xbox
Open your Xbox dashboard > My games & apps > Manage > Select Zenless Zone Zero on the Updates page and confirm the update.
